01/

How long will it take to receive my images?

  • My usual turnaround is 1 week from the shoot however if this differs when you enquire I will ensure to advise you. I may also be able to accommodate any urgent deadlines for you, I will be happy to advise you on your enquiry.

02/

Do I qualify for any freebies or discounts?

  • I like to reward my regular clients as a thank you.

  • I also have offers on my Content Creator packages where you are able to get up to a massive 30% off! And a receive a complimentary stop motion/GIF of your products. Feel free to check them out on my main 'packages' page

  • If you have a high volume of products to shoot in one booking you are eligible for a discounted rates too.

03/

Are there any image licensing costs that will be added to the final bill?

  • Definitely NOT! The price you are quoted is the price you pay with no hidden extras; the images you receive from me are yours to use for however long you wish - no time restrictions. That said - I do advise that you update your photography from time to time so your images don't become tiresome to your audience!

  • You can also use your images across ALL of your business platforms online (website, etsy, amazon, Facebook, Twitter, Instagram etc) and for your printed materials. No extended licensing required! 

04/

Do you provide advice or guidance if I am uncertain of what I need?

  • Yes of course. I can answer any questions you may have, or if you don't have any I can help guide you with a free consultation. Simply visit my contact page and we can go from there.

05/

Are there any conditions to book my photoshoot?

  • Yes, I have a minimum charge of £200 to conduct a photoshoot.

  • I also require a 50% deposit to secure the date of your photoshoot. This is part of the online booking contract form I ask you to complete.

  • If you have requested to source additional props for you, the cost of your props will also need to be paid with your 50% deposit so I may secure these important items in time for your photoshoot.

06/

How will you return my items to me? - How does the 'post & shoot' service work?

  • General highlights:

  • You select and pack your products well for transit

  • Use royal mail or a courier you prefer

  • I will advise you as soon as I have received your parcel

  • I will prepare, style and shoot your products

  • I will send you a link to review your finalised images to ensure you are happy prior to returning your items

  •  I will send you a link to download your images.

  • I will carefully pack and return post your items as per your request. And provide you with any tracking references to track the progress of your products in transit.

07/

How do I receive my images?

  • I provide digital images. I send you a downloadable link via email or text, whichever you prefer.

  • I provide you with two file sizes for your convenience online & print.

08/

What about the use of props in my images?

  • I do have a growing collection of props that if you agree suitable and complimentary for your product we can use in your photoshoot.

  • I am more than happy to source additional props if necessary, I can make suggestions for your products and include for you to see with your visual mood board.

  • Those agreed will be charged at cost. I will work within a prop budget you are willing to spend.

  • Alternatively you can provide me with any props you wish me to include in your photoshoot and include these in your packaging.

09/

What type of products do you photoshoot?

  • I shoot a variety of small to medium sized products beauty, self-care, wellbeing, home furnishings & accessories, apparel, novelty gifts and more.

  • The only limitation is the product size and weight as this is the main factor of my 'post & shoot' service, the general rule I have found - is if you are prepared to pay the cost to post I'll most likely be able to shoot it. And it needs to be able to fit through my studio door!. The largest product I have photographed to date in my studio has been a custom built chair.

10/

Are you able to arrange a model for my photoshoot?

  • I am a product photographer so this is not something I usually do but not impossible. However due to the current global challenges we face I am unable to hire models at this time.

  • In some scenarios I could offer my services as a faceless model; a hand or an arm etc to provide a human element. 

11/

Are you able to provide outdoor environments?

  • For small set designs I am able to create an outdoor environment inside my studio. Let me know what you need.

Leeds West Yorkshire UK | © 2021 Gemma Jones Photography